A little light on the details.
Support that gives you back time and peace of mind.
Support that gives you back time and peace of mind.
Running a business alone means wearing every hat, including the ones that pull you away from the work you actually started your business to do. That's where I come in.
I bring nearly two decades of experience managing the details that keep organizations running, from client and vendor relationships to budgets, complex processes, and logistics across international programs. I've worked as a director, an office manager, a sales support specialist, an international program coordinator, and more, so I don't just check tasks off a list, I understand how the pieces fit together.
I'm Spanish bilingual and bring a steady, relationship-first approach to every client I work with.
My goal is simple: you won't have to follow up twice, wonder if something got done, or keep track of every moving piece. That's the kind of support I aim to provide: steady, dependable, and out of your way.
Whether I'm communicating with your clients, coordinating with vendors, or organizing your backend, my goal is always the same: represent your business with professionalism and care.
Agreements, intake forms, and organized client communication from day one.
Reading, writing, filtering, and organizing your email.
Scheduling, confirmations, and reminders to keep you on track.
Invoice tracking, expense organization, and tax-season prep.
Proofreading, meeting minutes, resumes, and polished documents.
Quick answers on vendors, competitors, or anything else you need.
Drafting newsletters and keeping up with blog comments.
Planning event logistics, plus flights, hotels, and bookings.
Gifts, thank-you notes, bill pay, and the small stuff that adds up.
Checking email after 8pm "just to be sure."
A lead or follow-up that slipped through the cracks.
A weekend spent on catch-up admin work instead of rest.
If a couple of these feel familiar, that's worth paying attention to.
Each package is built around a defined set of services and a flexible block of hours. However you use your time, the work is always tailored to what your business needs that month.
Essential Support
Best for: solopreneurs just starting out who need help getting organized.
Growth Support
Everything in Spark, plus:
Best for: busy entrepreneurs ready to scale, or those needing heavier administrative support.
Full Support
Everything in Glow, plus:
Best for: established business owners who want a true right hand running their operations.
We'll talk through what's taking up your time and what you actually want off your plate.
Choose the retainer that fits, or we'll build a custom plan together.
Once we're set up, you focus on your clients. I'll handle the rest.
"Kathleen is truly the most organized and efficient person I have had the opportunity to work with. When Kathleen is working on a project, I trust her to get the job done right. I love the peace of mind I feel when working with her!"Melissa V.Adjunct Assistant Professor
"As Kathleen's former employer, I had the opportunity to see firsthand what a tremendous asset she was to our team. Kathleen handled order support and a variety of administrative responsibilities with exceptional attention to detail, focus, and reliability. What stood out most was her willingness to always help find a better way of doing things. She was proactive, thoughtful, and never afraid to ask questions or suggest improvements that made our processes more efficient. I would highly recommend her to anyone looking for a virtual assistant they can trust."David V.Chamber of Commerce President
Mostly async, through whatever works best for you: email, Slack, or a quick call when something needs more back-and-forth. We'll set expectations for response times during onboarding so you always know when to expect an update.
No problem. Hours beyond your package are billed at $45/hr for Spark and Glow, $40/hr for Radiate, or if you're consistently needing more, we can talk about moving you into a bigger package, including custom packages for businesses needing more than 40 hours a month.
In most cases, yes. I work within the tools you're already using rather than asking you to switch systems. We'll cover your specific setup during onboarding to confirm.
Retainers are built to flex. If what you need shifts month to month, just let me know. We'll adjust where your hours go without starting the relationship over.
Primarily coaches, consultants, and wedding or event planners, plus solo entrepreneurs newly on their own after leaving a corporate role. If you're used to having admin support and suddenly don't, or you've never had it and are drowning without it, that's exactly who I work with.
Yes. Client-facing tasks like onboarding, scheduling, and correspondence are part of what I offer, always in your voice and to your standards.
Unused hours don't roll over month to month, so retainers are priced to reflect the hours actually reserved for you. If you're consistently using fewer hours than your package includes, let's talk about right-sizing your plan.
Response times are part of what we'll set during onboarding, based on your package and needs. But you'll always know what to expect, so you're never left wondering.
Still have questions? Just ask.